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New User Registration

The User Registration process allows new users to create an account on the New Mexico Public Regulation Commission (NMPRC) Online Portal.
Follow the steps below to register, verify, and access your account.

1. New User Landing Page​

When you visit the NMPRC Online Portal, the Landing Page appears with the following main options:

  • Login
  • Register
  • Dashboard

NMPRC Portal Landing Page

Note: Once logged in, this landing page will be bypassed and users will be redirected directly to the Dashboard.

2. Register as a New User​

To begin registration:

  1. Click the Register button on the landing page.
  2. The system will display the registration form, where you must provide your details.

Registration form view

Required Information​

Personal Information

  • First Name
  • Last Name
  • Email (used as your username)
  • Phone Number

Security (for MFA):
Select at least one method — Phone or Email (used for One-Time Passwords and password resets).

Password:
Create a strong password that meets the following requirements:

  • Minimum length (typically 8-12 characters)
  • At least one uppercase letter
  • At least one lowercase letter
  • At least one number
  • At least one special character (!@#$%^&*)

Address:
Provide:

  • Address Line 1
  • City
  • State
  • Postal/Zip Code

Registration required fields

3. Additional Information​

During registration, you will also be asked:

Are you associated with a company?

  • If Yes, a Company field appears where you can enter your organization name.
  • If No, continue without filling in company information.

Company association field

4. Tier 1 and Tier 2 User Selection​

The NMPRC Portal classifies users into two types based on their filing permissions — Tier 1 and Tier 2.

For Tier 1 Users​

You will be prompted with the question:

"Will you be filing anything other than a public comment with the Commission?"

  • If you select No, you will be registered as a Tier 1 User.

Tier 1 user selection option

For Tier 2 Users​

If you select Yes, you must specify your filing role by choosing one of the following options:

  • Licensed attorney (including pro hac vice)
  • Paralegal employed by an attorney
  • Docket management personnel of an investor-owned utility
  • Pro se filer
  • None of the above

Note: Selecting "None of the above" will register you as a Tier 1 User.

Tier 2 user role selection

Difference Between Tier 1 and Tier 2 Users​

FeatureTier 1 UserTier 2 User
View public commentsYesYes
Submit public commentsYesYes
File new dockets/DocketsNoYes
File into existing docketsNoYes
Create rulemaking commentsYesYes
Submit filings/documentsNoYes
Access dashboard functionalitiesLimited to public queuesFull access to personal and public queues

5. Submit Your Registration​

Before completing registration:

  1. Check the "I'm not a robot" box (reCAPTCHA verification).
  2. Click Register to submit your application.

Submit registration form

6. Registration Pending​

For Tier 1 Users​

After submitting your registration:

  1. You will be redirected to the Login Page.
  2. Enter your Email or Username and Password to log in.

Login page after registration

For Tier 2 Users​

After submitting your registration, a confirmation message will appear stating:

"Your registration is pending."

This means your registration will undergo administrator approval.
Once approved, you will receive an email confirmation and can then proceed to log in.

Registration pending confirmation

7. Login After Approval​

Once your registration is approved, you will receive an approval email with a link to the login page.

To log in:

  1. Click the link in your email or go directly to the NMPRC portal.
  2. Enter your Username and Password.
  3. Click Sign In to access your account.

User login after approval

After a successful login, you will be redirected to your Dashboard, where you can manage Dockets, filings, and comments.

User dashboard after login

8. Next Steps After Registration​

Now that you're registered and logged in, here's what you can do:

For Tier 1 Users​

You can immediately:

Want more access?

For Tier 2 Users​

Once approved, you can:

Learn More​