Learning Paths
Choose your role below to follow a structured learning path tailored to your responsibilities in the New Mexico Public Regulation Commission - Case Management System.
Records Staff Learning Path
Records Staff Learning Path
Master the essential skills for Records Division staff to efficiently manage cases, documents, and IPRA requests.
Records Staff Learning PathLearn the basics of the CMS Portal
Understand the main dashboard interface
Create and submit new cases
Comprehensive case management view
File documents into existing cases
Manage IPRA requests
Link related documents
Legal Staff Learning Path
Legal Staff Learning Path
Comprehensive guide for Legal Division staff to handle case review, IPRA requests, and legal processes.
Legal Staff Learning PathLearn the basics of the CMS Portal
Understand the main dashboard interface
Comprehensive case management view
Manage IPRA requests and legal review
Legal counsel responsibilities for IPRA
Annotate and redact documents
Process formal complaints
PSB Inspector Learning Path
PSB Inspector Learning Path
Complete guide for Pipeline Safety Bureau staff to conduct inspections and manage pipeline safety cases.
PSB Inspector Learning PathLearn the basics of the CMS Portal
Understand the main dashboard interface
Register pipeline companies
Create and manage pipeline inspections
View inspection case details
Search for inspections and companies
OGC Staff Learning Path
OGC Staff Learning Path
Guide for Office of General Counsel staff to manage cases, provide legal oversight, and handle administrative tasks.
OGC Staff Learning PathLearn the basics of the CMS Portal
Understand the main dashboard interface
Create and submit new cases
Comprehensive case management view
Manage case documents
Create and manage meeting agenda items
Conduct bill analyses
Company Representative Learning Path
Company Representative Learning Path
Guide for company representatives to navigate the system, submit cases, and manage company information.
Company Representative Learning PathLearn the basics of the CMS Portal
Register your company in the system
Request and manage access permissions
Submit new cases
Submit public comments on cases
Submit rulemaking comments
Chief of Staff Learning Path
Chief of Staff Learning Path
Guide for Chief of Staff division to manage meeting agendas, HR approvals, and administrative oversight.
Chief of Staff Learning PathLearn the basics of the CMS Portal
Understand the main dashboard interface
Create and manage meeting agenda items
View and manage case details
Approve HR forms and manage HR processes
Search for cases and documents
Commissioners Learning Path
Commissioners Learning Path
Guide for Commissioners to review cases, view meeting agendas, and access case information.
Commissioners Learning PathLearn the basics of the CMS Portal
Understand the main dashboard interface
Comprehensive case management view
View and review meeting agenda items
Search for cases and documents
View reports and analytics
HR Staff Learning Path
HR Staff Learning Path
Complete guide for HR division to manage HR forms, approvals, and HR-related workflows.
HR Staff Learning PathLearn the basics of the CMS Portal
Understand the main dashboard interface
Navigate the HR Dashboard
Overview of HR processes and forms
Create and manage job order forms
Process selection action requests
Hearing Examiners Learning Path
Hearing Examiners Learning Path
Guide for Hearing Examiners to manage cases, review documents, and conduct hearings.
Hearing Examiners Learning PathLearn the basics of the CMS Portal
Understand the main dashboard interface
Comprehensive case management view
Review and manage case documents
Search for cases and documents
View case reports and analytics
Utilities Division Learning Path
Utilities Division Learning Path
Guide for Utilities division staff to manage utility-related cases and processes.
Utilities Learning PathLearn the basics of the CMS Portal
Understand the main dashboard interface
View and manage utility cases
Submit utility-related cases
Search for utility cases
IT Division Learning Path
IT Division Learning Path
Guide for IT division to manage user approvals, audit logs, and system administration.
IT Learning PathLearn the basics of the CMS Portal
Understand the main dashboard interface
Approve Tier 2 user access requests
Monitor system activity and audit logs
View system reports and analytics
Search system-wide data
CRD Division Learning Path
CRD Division Learning Path
Guide for CRD (Consumer Relations Division) staff to manage cases and consumer-related processes.
CRD Learning PathLearn the basics of the CMS Portal
Understand the main dashboard interface
View and manage consumer cases
Process formal consumer complaints
Search for consumer cases
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